Did you know…?

-That 95% of senior business leaders proclaim that the Customer Experience is the next biggest competitive battleground?

-That 69% of consumers say that emotions count for over half of their Customer Experience?

-That 44% of consumers say that the majority of their Customer Experiences are “bland and uneventful”?

-Over 91% of satisfied customers will leave and go to your competition, for no reason, if they aren’t receiving an exceptional Customer Experience?

-It costs YOU approximately 15 times as much to attract a new customer as it does to retain the customer you already have!

What emotions are you trying to evoke? 

What type of Customer Experience are you trying to deliver?

At Bright Ideas Consulting, we have a variety of Business Consulting Services that can address current and ongoing issues your business may have with the level of Customer Service your employees provide. 

Call us today and let us help you succeed!

Bright Ideas Consulting, Emily Howell - Certified Advisor   Contact information:  cell: 602.549.0833 or business: 623.587.0123 or email: emily@itsabrightidea.com.

Thank you for your business!